*ast C30
Product Description
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Product Tags
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Add On Features
- VICIDial
- GSM Integration
- PRI Integration
- Voice Logger
- CRM Software
- A2Billing
Interfaces:
- Network interface: 2X Ethernet 10/100 base-RJ-45
- ISDN: PRI interface (optional)
- Mobile: 4GSM (optional) 1 antenna/4 channels, 1 SIM/channel
Protocols:
- VoIP: SIP, H.323, MGCP, SCCP, IAX2
- ISDN: PRI DSS 1 (Q931, National variant)
- Mobile: GSM 850/1800/1900 MHZ channels.
Technical Specifications:
- Codecs: ADPCM, G.711(A-Law & u-Law) G.722, G.723.1 (pass through),G.726, G.729(through purchase of a commercial license), GSM,iLBC, Linear,LPC-10 Speex
- PRI Card: T1 / E1 port with optimum PCI interface.
- Dimensions: 4U form factor chasis.
- Size: 4U: 483x177x450 mm
- Mounting: 19" Rack
- Power: 800 MA peak, operational 300 mA max at +3.3 V ;4U - 100-240 VAC, 200 W
- Temperature Range: 0-50°C
Call Center Dialer Highlights:
- Automatic Call Distribution
- Interactive Voice Response (IVR)
- Voice Logger
- Voice Blasting
- Hosted Dialer Solution
- CRM Integration
- SMS Integration
- Live/Current agent monitoring
- Report and Campaign statistics
- Voice mail to email
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