Terms And Conditions


myOpenSourceStore doesn’t warrant that this website or any material available on or downloaded from it will be free from viruses or defects. We will under no circumstances be liable to you for any damage to or loss of data from computer or other equipment as a result of viruses or defects transmitted through this website. However, myOpenSourceStore team will try their best to provide problem free experience to all its users.


We welcome all the suggestions and complaints, and reviews to give you better services.

 



REFUND AND CANCELATION POLICY


Refund can be made if and only if, myOpenSourceStore.com is unable to provide its agreed services or products. You can redeem the money by:

1) Selecting any other services / products from the store, myOpenSourceStore.com
Or
2) Money back after deducting the transaction charges.

 

In case, the actual duration to complete a job is lower than the purchased duration, myOpenSourceStore will refund the balance amount to the customer without any further deductions. 

 

Cancellation can be made if and only if, all the parties involved in the process, including myOpenSourceStore, consultants, services providers, etc., are been informed well before initiation of the process. Cancellation made after the process is initiated, may charge based on the work involved until the time of cancellation. Any decision taken by myOpenSourceStore will be final. Customer can use the balance amount available with myOpenSourceStore.com at any time for any services/products from the store www.myOpenSourceStore.com,  within 3 years or 36 months.

 



DELIVERY POLICY


As soon as an order arrives a confirmation will be sent via e-mail or telephone at the earliest opportunity and as soon as payment is received, we will execute the process. You will be updated regularly on the status of your delivery. An estimated date / time will be provided for every upcoming action.

 

Downloading software is free and can be done at any instant of time, if available by the author or development website. During any communication, business days are defined as Monday to Friday.

 



REGISTRATION


Your information is protected under the terms of our Privacy Policy. During a transaction, your credit card information is encrypted for delivery to the card processing company. MyOpenSourceStore does not store your credit card information; instead we use a PCI-DSS compliant third party who holds customer billing information with the utmost security.

 



PROCESS OF SELECTION 


1. PRODUCTS


All the products including the Hardware, Software, Consultancy services, etc., are available on the website. A visitor can freely navigate to the suitable category to select the most appropriate solution. He can also contact myOpenSourceStore team using live chat, Phone or email to help him selecting / navigating / locating the product or services of best suitable to his requirements. To select any specific product / services / software visitor can also use the search box available in the website. Once the product / Software has been selected or clicked, based on your requirement you can make the request for Download software, services for installation, configuration, support, maintenance, bug-fixing, development, consultancy, updating, patch-fixing or any relevant job.


2. PAYMENT


myOpenSourceStore.com offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that myOpenSourceStore’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.


The payment can be made by all major credit cards and debit cards. To pay using your credit card at checkout, you will need your card number, expiry date, 3-digit CVV number (found on the backside of your card). Once you enter details required for your credit card or debit card, you will be redirected to the bank’s page to complete the payment.

 

Note: All credit card and debit card payments on myOpenSourceStore are processed through secure and trusted payment gateways managed by leading banks.