VICIdial

VICIdial

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VICIdial - an Open Source Call Center


VICIdial - Open Source Call Center


VICIDial is a full functional outbound and inbound call center solution. VICIDial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.


VICIDial has web based administrative interface for real-time access to settings, call reports and other extensive data. VICIDial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.



Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.


Vicidial has web based administrative interface for real-time access to settings, call reports and other extensive data. Vicidial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.


- See more at: http://www.asteriskservice.com/services/vicidial.html#sthash.s63T3XvH.dpuf


Vicidial is a full functional outbound and inbound call center solution. Vicidial is a suite of programs that are designed to interact with the Asterisk Open-Source PBX Phone system at a client computer level to extend the functionality of your phone and system.


Vicidial has web based administrative interface for real-time access to settings, call reports and other extensive data. Vicidial can be used to operate as an ACD for incoming calls and closer calls originating from outgoing terminals. We also ensure that the users are able to log onto your network from remote locations and even permits remote calling from their phones.


- See more at: http://www.asteriskservice.com/services/vicidial.html#sthash.s63T3XvH.dpuf

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$1,825.00

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$1,825.00

Product Description

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  • Features:

    • Inbound, Outbound and Blended call handling
    • Outbound agent-controlled, broadcast and predictive dialing
    • Full USA FTC-compliance capability
    • Web-based agent and administrative interfaces
    • Ability to have agents operate remotely
    • Integrated call recording
    • Three-Way calling within the agent application
    • Scheduled Callbacks: Agent-Only and Anyone
    • Web-configurable IVRs and Voicemail boxes
    • Scalable to hundreds of seats
    • Ability to use standard Telco lines and VOIP trunks

    The package includes:

    • Installation and basic configuration.
    • FREE 3 Months Support


    Note: Installation charges are specific to single server




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